SHIPPING & RETURNS
We use UPS Ground for all of our domestic shipments ($10 flat rate) and USPS for all of our international shipments ($15 flat rate). Due to the made-to-order nature of our work, please allow 2-3 business days for shipment. Once your items have left our studio, we will send you a tracking number so you can keep an eye on your package. Please note that once your package has left us, we are no longer responsible for your items.
Due to the made-to-order nature of our work, we do not accept returns on any items. In the event of a manufacturer’s defect, you have 5 business days to postmark the exchange to us, and we will send you a replacement. Please contact us ahead of time so we can assign you an Exchange Number.