SHIPPING & RETURNS
I use UPS Ground for all of my domestic shipments ($10 flat rate) and USPS for all of my international shipments ($15 flat rate). Due to the made-to-order nature of my work, please allow 2-3 business days for shipment. Once your items have left my studio, I will send you a tracking number so you can keep an eye on your package. Please note that once your package has left the shop, I am no longer responsible for your items.
Due to the made-to-order and small batch nature of my work, I do not accept returns on any items. If you want to cancel an order, please contact me ASAP because I am unable to cancel orders once your production has begun. In the event of a manufacturer’s defect, you have 5 business days to postmark the exchange to me, and I will send you a replacement. Please contact me ahead of time so I can make room for the replacement in my production schedule.